International Global Shipping Policy - Foamcoreprint.com

Planes flying around the world delivery packages

🌍 International Shipping Policy

At Foamcoreprint.com, we’re proud to serve customers across the globe with premium custom-printed products. Here's how we handle international shipping, including to Canada and other countries outside the U.S. and Canada.

🇺🇸 🇨🇦 Shipping to the United States & Canada

We offer direct shipping through UPS for customers in the U.S. and Canada.

📦 Shipping Options to Canada:

  • UPS Standard: 5–10 business days from order completion

  • UPS Worldwide Expedited: Approx. 2 business days

  • UPS Saver: Approx. 1 business day

⏳ All transit times are estimated after production is complete.

🛃 Customs Notice:
Canadian customers are considered the importer of record and are responsible for any applicable duties, taxes, or brokerage fees once your order enters Canada. Foamcoreprint.com is not liable for these charges.

📋 As the importer, it is your responsibility to:

  • Comply with all Canadian import laws and regulations

  • Keep records of your purchase

  • Arrange for any necessary import agents if required by CBSA

🌐 Orders Outside the U.S. & Canada

We do not offer direct shipping to other countries through our website at this time. However, we offer a streamlined solution for international customers:

✅ Here's How to Place Your Order:

  1. Add items to your cart as usual

  2. Select “Will Call / Local Pickup” as your shipping method at checkout

  3. Register for an account so we can coordinate with you

  4. We’ll manually add the Packout Fee to your order (details below)

  5. You provide us with a prepaid label from your preferred courier (DHL, FedEx, UPS, etc.)

💼 What Is the Packout Fee?

For international customers arranging their own courier, we apply a Packout Fee to cover:

  • Custom shipping boxes

  • Protective materials

  • Labor to prepare and securely package your order for transit

🔒 This ensures your order arrives in perfect condition, no matter the distance. This cost is normally included in domestic shipping, but must be added separately when you provide your own label.

🚛 Using Your Own Courier

Once your order is packed and the Packout Fee is paid:

  • We will notify you that it’s ready for pickup

  • You’ll submit your courier-provided shipping label

  • Your selected courier will retrieve the package from our facility

You are responsible for all international customs paperwork and fees associated with your shipment.

⚠️ Important Shipping Notes

  • Foamcoreprint.com is not liable for delays caused by weather, holidays, incorrect addresses, or courier issues.

  • Orders must be shipped to a valid street address (no PO Boxes, APO/FPO).

  • If a delivery attempt fails, UPS will try up to 3 times before returning the order to us. Re-shipping fees may apply.

  • Transit times listed are after order completion (not from the time of purchase).

❓ Questions?

We’re happy to help you through the international ordering process.
Please Contact Us at info@foamcoreprint.com if you need support or guidance with your international shipment.